Store Area Supervisor — Lead Merch & Customer Experience

Ocean State Job Lot; Dover (DE); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Associate discount 30%

Wellbeing time & Care.com access

Paid time off (PTO)

Comprehensive health & vision & dental

Flexible Spending Account (FSA)

Short-term disability

Accolade care support

Job summary

Ocean State Job Lot in Dover, Delaware is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas. You will ensure smooth freight flow while delivering exceptional customer experiences under the guidance of a Team Leader.

This role provides growth opportunities toward leadership, with emphasis on accurate pricing, backroom stock management, and adherence to company policies.

Qualifications

• At least 1 year of professional retail experience.
• Experience in customer service, training, and merchandise ordering/receiving is preferred.

Responsibilities

• Deliver exceptional customer service in a fast-paced retail environment.
• Create effective work schedules for your area.
• Support store associates and training across the team.
• Maintain pricing accuracy and signage.
• Ensure backroom stock management and merchandise presentation.
• Uphold safety and store policies.

Skills

Customer service

Training experience

Merchandise handling

Tools

Google Workspace

Qlik

Job description

Ocean State Job Lot in Dover, Delaware is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas. You will ensure smooth freight flow while delivering exceptional customer experiences under the guidance of a Team Leader.

This role provides growth opportunities toward leadership, with emphasis on accurate pricing, backroom stock management, and adherence to company policies.