Store Area Supervisor: Lead Merch & Customer Experience

Ocean State Job Lot; Leominster (MA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Associate Discount

Wellbeing Resources

Paid Time Off

Health Insurance

FSA

Short-Term Disability

Accolade Care

Job summary

Ocean State Job Lot in Leominster, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned zones, ensuring smooth freight flow and outstanding customer experiences under a Team Leader.

The role offers growth toward leadership, with responsibilities for scheduling, coaching staff, training, and maintaining pricing, signage, and stock. Candidates should have 1+ year retail experience and be able to lift 35 lbs.

Qualifications

• 1+ year of professional retail experience required.
• Experience in customer service, training, and merchandise handling preferred.
• Proficient with Google tools and Qlik.

Responsibilities

• Provide exceptional customer service and maintain a welcoming environment.
• Create work schedules and guide team.
• Assist with training and merchandising tasks.
• Ensure pricing accuracy and backroom stock management.
• Open/close procedures when designated.
• Operate cash register as needed.
• Adhere to company policies.

Skills

Customer service

Team leadership

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Google Workspace

Qlik

Job description

Ocean State Job Lot in Leominster, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned zones, ensuring smooth freight flow and outstanding customer experiences under a Team Leader.

The role offers growth toward leadership, with responsibilities for scheduling, coaching staff, training, and maintaining pricing, signage, and stock. Candidates should have 1+ year retail experience and be able to lift 35 lbs.