Store Area Supervisor: Lead Merch & Customer Experience

External Ocean State Job Lot; Chatham (MA); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Associate discount

Wellbeing resources

Paid time off

Health insurance

FSA

Disability insurance

Accolade care

401k

Discounts

Job summary

Ocean State Job Lot in Chatham, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas. You will ensure smooth freight flow, deliver exceptional customer experiences, and work under a Team Leader to develop leadership potential.

The role emphasizes growth, leadership readiness, and collaboration with cross-functional teams while supporting store standards and company initiatives. Competitive pay and comprehensive benefits accompany this position.

Qualifications

• 1+ years professional experience in retail environments.
• Customer service experience and willingness to train others encouraged.
• Computer skills including Google Suite and Qlik are required.
• Availability to work nights and weekends as needed.
• Must be 18 years of age or older.

Responsibilities

• Champion exceptional customer service in assigned area.
• Create effective work schedules and support team development.
• Guide store associates and support training initiatives.
• Maintain merchandise presentation and signage per guidelines.
• Ensure pricing accuracy and handle inventory flows daily.

Skills

Retail experience

Customer service

Google Suite

Qlik

Availability nights & weekends

Tools

Google Suite

Qlik

Job description

Ocean State Job Lot in Chatham, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas. You will ensure smooth freight flow, deliver exceptional customer experiences, and work under a Team Leader to develop leadership potential.

The role emphasizes growth, leadership readiness, and collaboration with cross-functional teams while supporting store standards and company initiatives. Competitive pay and comprehensive benefits accompany this position.