Storage Customer Service Specialist

U-Haul; Columbus (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell...

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Ins

Dave Ramsey’s SmartDollar Program

Job summary

U-Haul in Columbus, OH is seeking a Storage Customer Service Representative to be the face of our service, assisting customers, showing units, and explaining rental terms. You will support the site manager and help maintain orderly facilities.

This role offers on-the-job education, a fast-paced interview process, and a bonus program. It emphasizes reliability, customer-first service, and weekend availability.

Qualifications

• Must have a valid driver’s license and clean driving record.
• Excellent communication skills.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain rental terms, and prepare contracts.
• Perform general routine property cleanup and minor repairs.
• Ensure vacant units are clean, dry, secure and available.
• Perform other duties as assigned.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Excellent communication skills

Job description

U-Haul in Columbus, OH is seeking a Storage Customer Service Representative to be the face of our service, assisting customers, showing units, and explaining rental terms. You will support the site manager and help maintain orderly facilities.

This role offers on-the-job education, a fast-paced interview process, and a bonus program. It emphasizes reliability, customer-first service, and weekend availability.