Storage Customer Service Specialist — Start Today

U-Haul International, Inc.; Columbus (OH); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

MetLaw Legal program

Discounts on Apple products

Job summary

Storage Customer Service Representative at U-Haul International, Inc. supports the site manager with facility operations, handles customer inquiries by phone, shows storage units, explains rental terms, and prepares contracts.

You will perform routine property cleanup and minor repairs, ensuring units are clean, dry, secure and ready for new customers. Excellent communication skills and a valid driver’s license are required, with availability to work weekends and holidays.

Qualifications

• Driver’s license and the ability to maintain a clean driving record.
• Excellent communication skills.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain rental terms and prepare contracts.
• Perform general routine property cleanup and minor repairs.
• Ensure vacant storage units are clean, dry, secure and available for new customers.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Driver's license

Excellent communication skills

Weekend availability

Job description

Storage Customer Service Representative at U-Haul International, Inc. supports the site manager with facility operations, handles customer inquiries by phone, shows storage units, explains rental terms, and prepares contracts.

You will perform routine property cleanup and minor repairs, ensuring units are clean, dry, secure and ready for new customers. Excellent communication skills and a valid driver’s license are required, with availability to work weekends and holidays.