Storage Customer Service Specialist - On-the-Job Training

U-Haul; Grants Pass (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance

Dental & Vision Plans

401(k) Savings Plan

ESOP

Job summary

U-Haul in Grants Pass, Oregon is seeking a Storage Customer Service Representative to be the face of our trusted service. You will assist customers with storage rentals, inspect and maintain equipment, and use up-to-date technology to dispatch and return gear.

The role includes on-the-job education, opportunities for advancement, and a welcoming team culture. Weekend and holiday availability is required; a fast-paced, customer-focused environment awaits.

Qualifications

• Must have a valid driver’s license and a clean driving record.
• Excellent communication skills, both in person and on the phone.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain rental agreements, and prepare contracts.
• Perform general property cleanup and minor repairs.
• Ensure vacant storage units are clean, dry, secure, and ready for new customers.
• Perform other duties as assigned.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Driver's license

Communication skills

Weekend/holiday availability

Job description

U-Haul in Grants Pass, Oregon is seeking a Storage Customer Service Representative to be the face of our trusted service. You will assist customers with storage rentals, inspect and maintain equipment, and use up-to-date technology to dispatch and return gear.

The role includes on-the-job education, opportunities for advancement, and a welcoming team culture. Weekend and holiday availability is required; a fast-paced, customer-focused environment awaits.