Storage Customer Care Specialist (On-the-Job Training)

U-Haul International, Inc.; Tallmadge (OH); On-site; USD 15,153 - 17,908; Full time

Benefits offered by this job

$100 hiring bonus

$300 cash bonus

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul International, Inc. is seeking a Storage Customer Service Representative in Tallmadge, Ohio. This role focuses on helping customers with their storage needs, maintaining equipment, and providing exceptional service. Candidates should possess strong communication skills and a valid driver’s license.

The position features educational opportunities and bonuses, including a $100 hiring bonus and a $300 cash bonus upon program completion. A supportive work environment is emphasized, alongside career stability and advancement.

Qualifications

• Driver’s license and the ability to maintain a clean driving record.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units and explain rental terms.
• Perform general routine property cleanup and minor repair work.
• Ensure all vacant storage units are clean, dry, and secure.

Skills

Excellent communication skills

Customer service orientation

Ability to work weekends and holidays

Job description

U-Haul International, Inc. is seeking a Storage Customer Service Representative in Tallmadge, Ohio. This role focuses on helping customers with their storage needs, maintaining equipment, and providing exceptional service. Candidates should possess strong communication skills and a valid driver’s license.

The position features educational opportunities and bonuses, including a $100 hiring bonus and a $300 cash bonus upon program completion. A supportive work environment is emphasized, alongside career stability and advancement.