Storage Customer Service Specialist with Training

U-Haul International, Inc.; Indianapolis (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Life insurance

Employee Stock Ownership Plan (ESOP)

MetLife auto and home insurance

Job summary

U-Haul International, Inc. in Indianapolis, IN is seeking a Storage Customer Service Representative who will be the face of our friendly service, assist customers with storage unit tours, explain rental terms, and help dispatch and return equipment using up-to-date technology.

You will support the site manager, handle phone inquiries, perform routine property upkeep, and participate in U-Haul University training.

Qualifications

• Driver’s license and the ability to maintain a clean driving record.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Driver's license

Customer service

Weekend/holiday availability

Job description

U-Haul International, Inc. in Indianapolis, IN is seeking a Storage Customer Service Representative who will be the face of our friendly service, assist customers with storage unit tours, explain rental terms, and help dispatch and return equipment using up-to-date technology.

You will support the site manager, handle phone inquiries, perform routine property upkeep, and participate in U-Haul University training.