Storage Customer Service & Rentals Specialist

JBCC; Dothan (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

JBCC is seeking a Customer Service Representative for daily operations at a storage facility in Alabama. The role involves executing rentals, collecting payments, and assisting the Office Manager with lien processes and tenant file maintenance.

You should have prior customer service experience, familiarity with storage or rental environments, and strong MS Office skills. A High School diploma or equivalent is required, with additional education a plus.

Qualifications

• Customer service experience preferred.
• Storage or rental/leasing experience is a plus.
• Proficiency in MS Office, especially Excel and Outlook.
• Ability to adapt to new software.
• High School diploma or equivalent required; additional education is a plus.

Responsibilities

• Execute rentals and collect payments from tenants.
• Assist the manager with collections and lien processes.
• Maintain tenant files and keep the office clean and presentable.
• Report to the Office Manager and provide general support to visitors.
• Other duties as necessary.

Skills

Customer service experience

Time management

Multitasking

Written and verbal communication

Organizational skills

Attention to detail

Education

High School diploma or equivalent

Tools

MS Office/Outlook

Office equipment (fax, printers)

Job description

JBCC is seeking a Customer Service Representative for daily operations at a storage facility in Alabama. The role involves executing rentals, collecting payments, and assisting the Office Manager with lien processes and tenant file maintenance.

You should have prior customer service experience, familiarity with storage or rental environments, and strong MS Office skills. A High School diploma or equivalent is required, with additional education a plus.