Storage Office Specialist - Customer Experience & Sales

Morningstar Properties; Irondale (AL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) with employer match

Morningstar Cares program

Job summary

Morningstar Properties is seeking a part-time Office Assistant at our Morningstar Storage facility in Irondale, AL. You will support customer experiences, manage lead tracking, and assist the Property Manager to ensure a superior customer experience.

The role requires strong organizational and communication skills, a willingness to learn, and availability on weekends. Training and a collaborative team environment are provided.

Qualifications

• High School diploma or GED required.
• Associates or Bachelor’s degree is a plus but not required.
• Proficiency with Microsoft Office Suite and email tools.

Responsibilities

• Deliver exceptional customer experiences by building strong relationships and responding professionally to inquiries.
• Support property sales goals by closing leads and following up on all leads.
• Demonstrate understanding of property operations, KPIs, and pricing knowledge to support decisions.
• Execute daily office operations including customer transactions, phone management, lead tracking, documentation, and admin programs.
• Learn property systems and procedures through hands-on training and guidance from the Property Manager.
• Help maintain a clean, well-organized property and curb appeal.
• Conduct regular property walk-throughs and adapt to new tools and technology.
• Follow policies and use the tools with accuracy and attention to detail.
• Communicate clearly with teammates to ensure smooth hand-offs.

Skills

People skills

Organizational skills

Customer service

Education

High School diploma or GED

Associates or Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Morningstar Properties is seeking a part-time Office Assistant at our Morningstar Storage facility in Irondale, AL. You will support customer experiences, manage lead tracking, and assist the Property Manager to ensure a superior customer experience.

The role requires strong organizational and communication skills, a willingness to learn, and availability on weekends. Training and a collaborative team environment are provided.