Storage Buy Concierge & Customer Pick-Up

Floor & Decor; Cedar Park (TX); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life, and 0th

Job summary

Floor & Décor in Cedar Park, TX is seeking a friendly associate to greet customers and manage the customer storage pick-up process. You will support sales with product knowledge and ensure accurate pick-ups in our POS system.

The role is available full-time or part-time. Base pay starts from $17.00 per hour, with higher starting pay based on experience. Benefits include medical, dental, life, and paid time off, with opportunities for career advancement.

Qualifications

• 1 year of retail sales experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Excellent communication skills (verbal and written).
• Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
• Strong computer skills and internet project coordination experience.
• Must be a self-starter and work well in a fast-paced environment.

Responsibilities

• Meet and greet storage buy customers.
• Manage the storage buy pick-up process with the company’s car topper program.
• Demonstrate knowledge and comply with the company’s phone answering SOP.
• Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so.
• Obtain the required customer information on all storage buy pick-ups.
• Deliver customer storage buy orders in POS.
• Comply with the company’s safety SOP for lifting practices.
• Be an expert in all product knowledge and assist customers with product questions and selections.
• Clean and stock products according to Floor & Décor’s brand standards.
• Act and work in a manner that is consistent with the company’s core roles.

Skills

Excellent communication skills

Excellent interpersonal skills

Strong computer skills

Self-starter in fast-paced environment

Job description

Floor & Décor in Cedar Park, TX is seeking a friendly associate to greet customers and manage the customer storage pick-up process. You will support sales with product knowledge and ensure accurate pick-ups in our POS system.

The role is available full-time or part-time. Base pay starts from $17.00 per hour, with higher starting pay based on experience. Benefits include medical, dental, life, and paid time off, with opportunities for career advancement.