Stock-Grant Eligible Mobile Expert – Retail Tech

T-MOBILE USA, Inc.; Duluth (GA); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off and holidays

Descripción de la vacante

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate network coverage, and provide hands-on demonstrations while meeting training requirements and contributing to a seamless customer experience.

The role offers competitive pay ($18 base + training pay) and comprehensive benefits including stock grants, 401(k), and more.

Formación

• Customer-focused with ability to build relationships.
• Experience in fast-paced sales environment.
• Strong communication and interpersonal skills.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Conocimientos

Customer advocacy

Fast-paced sales

Customer needs balancing

Educación

High School Diploma/GED

6 months customer service/sales (preferred)

Descripción del empleo

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate network coverage, and provide hands-on demonstrations while meeting training requirements and contributing to a seamless customer experience.

The role offers competitive pay ($18 base + training pay) and comprehensive benefits including stock grants, 401(k), and more.