Statistics Faculty Advisor, Customer Success (Remote)

Pearson; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Pearson North America seeks a Faculty Advisor for Mathematics and Statistics to partner with course administrators and act as a pedagogy expert aligning Pearson digital products with instructors’ goals. The role emphasizes expertise in Statistics, MyLab mastery, and delivery of face-to-face or virtual trainings each term.

You will design implementation rubrics, foster cross-team collaboration, and ensure successful rollout across multiple courses, including data science and related

Qualifications

• Master's degree in Statistics required.
• Minimum 5 years of full-time collegiate teaching in Statistics.
• Power-user experience with Pearson MyLab required.
• Knowledge across Mathematics and Statistics; data science/engineering desirable.
• Online teaching experience preferred; LMS experience preferred.
• Experience with Copilot and Generative AI tools a plus.
• Ability to engage with international customers across time zones a plus.
• Experience presenting at conferences, department meetings, events.
• High Achievement: Collegiate Teaching Award(s).

Responsibilities

• Advise with course‑level administrators on the integration of Pearson digital products to support teaching and learning goals.
• Consult on digital assessment, grading, and reporting—expertise with MyLab.
• Assist customers in modifying or creating content.
• Create training resources such as videos, guides, and webinars.
• Collaborate with Product teams on development of new platforms and features.
• Partner with Sales in campaigns, calls, and meetings.
• Use metrics and reporting to document recommendations and course design evolution.

Skills

Statistics teaching

MyLab expertise

LMS experience

Data Science knowledge

Online teaching

Education

Master's degree in Statistics

Tools

Pearson MyLab

Copilot

Job description

Pearson North America seeks a Faculty Advisor for Mathematics and Statistics to partner with course administrators and act as a pedagogy expert aligning Pearson digital products with instructors’ goals. The role emphasizes expertise in Statistics, MyLab mastery, and delivery of face-to-face or virtual trainings each term.

You will design implementation rubrics, foster cross-team collaboration, and ensure successful rollout across multiple courses, including data science and related