State Government Administrative Assistant – Unit Support

Department Of Family And Protective Services; Texas City (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Dental & vision

FSAs

Employee discounts

Job summary

Department Of Family And Protective Services is seeking an Administrative Assistant (CPS FBSS Unit Admin Asst I) to provide administrative support to the unit supervisor and staff in Texas City. The role includes data entry, handling inquiries, and maintaining records, with regular interaction with staff and the public.

The position emphasizes accuracy, organization, and the ability to manage multiple tasks in a dynamic environment, while offering a comprehensive benefits package and a stable

Qualifications

• Graduation from high school or equivalent.
• One year full-time administrative support, general office, clerical, secretarial or DFPS experience.
• Thirty sem hours from college may substitute for the required experience.

Responsibilities

• Performs data entry into IMPACT and other electronic programs and systems.
• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
• Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit.
• Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files.
• Greets visitors, responds to general questions, and directs callers to proper location.
• Performs other duties to maintain unit operations.
• Promotes respect for cultural diversity among coworkers and contacts.
• Attends work regularly in accordance with agency leave policy.

Skills

Data entry

Telephone etiquette

Time management

Microsoft Windows

Education

High School Diploma

30 sem hrs substitution

Tools

Microsoft Works

Windows environment

Job description

Department Of Family And Protective Services is seeking an Administrative Assistant (CPS FBSS Unit Admin Asst I) to provide administrative support to the unit supervisor and staff in Texas City. The role includes data entry, handling inquiries, and maintaining records, with regular interaction with staff and the public.

The position emphasizes accuracy, organization, and the ability to manage multiple tasks in a dynamic environment, while offering a comprehensive benefits package and a stable