Administrative Assistant

Your Texas Benefits; Texas City (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

100% paid health insurance

Retirement plans with 401(k) and 457

Paid vacation, holidays, and sickleave

Optional dental, vision, and life保险

Flexible spending accounts

Employee discounts

Job summary

The Texas Department of Family and Protective Services (DFPS) is seeking a detail-oriented Administrative Assistant to support the CPS FBSS Unit in TEXAS CITY. This full-time role provides frontline office support, data entry, scheduling, and documentation for case-related workflows.

You will interact with staff and the public, handle records, timekeeping, and travel vouchers, and uphold agency standards. The position offers competitive state benefits, daytime shifts, and opportunities to grow

Qualifications

• Graduation from high school or equivalent is required.
• One year of full-time administrative support, general office, clerical, or DFPS experience is required.

Responsibilities

• Performs data entry into IMPACT and other electronic programs.
• Answers and screens telephone inquiries; records intake information for referrals.
• Prepares and maintains statistical reports, leave and personnel records, and related files; serves as unit timekeeper and processes purchase orders.
• Types correspondence, forms, travel vouchers, meeting notes, and other documents to support the unit.
• Provides program and agency information and/or referrals to community resources.
• Greets visitors and directs callers to proper locations.
• Attends work regularly per agency leave policy.
• Promotes respect for cultural diversity among coworkers and contacts.

Skills

Computer knowledge

Windows skills

Office support

Multitasking

Job description

Select how often (in days) to receive an alert:

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

Functional Title: Administrative Assistant

Job Title: CPS FBSS Unit Admin Asst I

Agency: Dept of Family & Protectve Svc

Department: Region 6B CPS Dir Del - FBSS

Posting Number: 23174

Closing Date: 11/23/2026

Posting Audience: Internal and External

Occupational Category: Protective Services

Salary Range: $2,694.34-$3,404.91

Pay Frequency: Monthly

Salary Group: TEXAS-A-09

Shift: Day

Additional Shift: Days (First)

Telework: Not Eligible for Telework

Travel: Up to 25%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location:

Job Location City: TEXAS CITY

Job Location Address: 2000 TEXAS AVE STE 405

Other Locations: Galveston

MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN

YN,YNS

Brief Job Description

The position provides administrative support to unit supervisor and staff. The position interacts routinely with Texas Department of Family and Protective Services staff and the general public.

Essential Job Functions (EJFs)

• Performs data entry into IMPACT and other electronic programs and systems.
• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
• Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit. Functions as the unit timekeeper and will process purchase orders as directed.
• Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents.
• Provides program and agency information and/or makes referrals to other community resources.
• Greets visitors, responds to general questions, and directs callers to proper location.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
• Attends work regularly in accordance with agency leave policy.

Knowledge, Skills and Abilities (KSAs)

• Knowledge of computers.
• Skill in using Microsoft Works or Windows environment.
• Skill in working in an office supporting several staff members.
• Ability to effectively handle multiple assignments in a dynamic environment.

Registrations, Licensure Requirements or Certifications

None Required

Initial Screening Criteria

• Graduation from high school or equivalent
• One year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience.

Acceptable Substitutions

• Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience.

Additional Information

Administrative Assistants may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.

Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.