State Benefits Eligibility Consultant

State of Indiana; Hartford City (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical plans

Wellness rewards

Health savings

Pension plans

Leave policies

Holidays

Education reimbursement

Life Insurance

Employee Assistance

PSLF eligibility

Free parking

LinkedIn Learning

Job summary

The State of Indiana is hiring a State Eligibility Consultant (SEC) for the Division of Family Resources to review SNAP, Medicaid and TANF cases for accuracy and compliance. You will process applications, changes, and redeterminations, and authorize benefits while upholding programs rules and policies.

This role supports peer coaching, reports on accuracy improvements, and may supervise staff as needed. A starting salary of around $37,648 with a comprehensive benefits package awaits the right

Qualifications

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
• Demonstrates effective interview and communication skills.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Travel willingness

Public assistance policy

Regulatory knowledge

Eligibility systems

Interpersonal skills

Empathy

Discretion

Communication skills

Analytical thinking

Tools

Eligibility software

Job description

The State of Indiana is hiring a State Eligibility Consultant (SEC) for the Division of Family Resources to review SNAP, Medicaid and TANF cases for accuracy and compliance. You will process applications, changes, and redeterminations, and authorize benefits while upholding programs rules and policies.

This role supports peer coaching, reports on accuracy improvements, and may supervise staff as needed. A starting salary of around $37,648 with a comprehensive benefits package awaits the right