Public Benefits Eligibility Specialist

State of Indiana; Elkhart (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Paid holidays

Education reimbursement

LinkedIn Learning access

Free parking

Job summary

The State of Indiana is seeking a State Eligibility Consultant (SEC) within the Central Integrity Review Team to ensure accuracy and integrity of benefits for DFR programs. You will process and review SNAP, Medicaid and TANF applications, changes, and redeterminations, updating case information and authorizing benefits.

The role includes performing eligibility interviews, ensuring adherence to policies, and providing feedback for peer coaching to improve the DFR accuracy review process.

Qualifications

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees' personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Travel willingness

Public assistance policy

Federal/state rules

Computer eligibility systems

Problem solving

Tact and empathy

Discretion

Interview skills

Teamwork

Mathematical calculations

No degree required

Education

No degree required

Job description

The State of Indiana is seeking a State Eligibility Consultant (SEC) within the Central Integrity Review Team to ensure accuracy and integrity of benefits for DFR programs. You will process and review SNAP, Medicaid and TANF applications, changes, and redeterminations, updating case information and authorizing benefits.

The role includes performing eligibility interviews, ensuring adherence to policies, and providing feedback for peer coaching to improve the DFR accuracy review process.