Impactful State Eligibility Consultant

State of Indiana; Gary (IN); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical, vision, dental plans

Wellness rewards

Pension plan options

Paid leave & holidays

Education reimbursement

Job summary

The State of Indiana invites applications for the State Eligibility Consultant role within the Division of Family Resources. You will process SNAP, Medicaid and TANF cases, review eligibility determinations, and ensure compliance with applicable policies.

The position emphasizes accuracy, reporting, and peer coaching to improve program outcomes. The salary historically starts at $37,648.00, with potential adjustments based on education and experience.

Qualifications

• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Travel willingness

Public assistance policy

Rules knowledge

Eligibility systems

Problem solving

Empathy

Discretion

Interview skills

Communication skills

Multitasking

Independent work

Education

No degree required

Job description

The State of Indiana invites applications for the State Eligibility Consultant role within the Division of Family Resources. You will process SNAP, Medicaid and TANF cases, review eligibility determinations, and ensure compliance with applicable policies.

The position emphasizes accuracy, reporting, and peer coaching to improve program outcomes. The salary historically starts at $37,648.00, with potential adjustments based on education and experience.