State Aide - Branch Operations (Full-Time)

State of Michigan; Chelsea (MI); On-site; USD 35,000 - 48,000; Full time

Job summary

The Department of State Aide role serves Michigan citizens by reviewing requests, eligibility, and application requirements, and by processing transactions with accuracy and urgency. You will educate customers on services and alternate methods, supporting a smooth, citizen‑centered experience.

This is a Full‑Time position with benefits, requiring a varied 40+ hour work week and occasional travel to other branch offices.

Qualifications

• Educational level typically acquired through completion of high school.
• No specific type or amount of prior experience is required for Department of State Aide 6.
• Security checks and citizenship verification are required for designated positions.

Responsibilities

• Review requests, eligibility, and application requirements for Michigan citizens.
• Process transactions and educate customers on available services and alternative methods.
• Assist customers with state services with accuracy, urgency, and a focus on service quality.

Education

High School Diploma

Job description

The Department of State Aide role serves Michigan citizens by reviewing requests, eligibility, and application requirements, and by processing transactions with accuracy and urgency. You will educate customers on services and alternate methods, supporting a smooth, citizen‑centered experience.

This is a Full‑Time position with benefits, requiring a varied 40+ hour work week and occasional travel to other branch offices.