State Aide 6-E8 — Help & Eligibility Navigator

State-of-Michigan; Hamtramck (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Michigan Veterans Affairs Agency in Michigan is seeking a Department of State Aide to review resident requests, verify eligibility, and ensure applications meet requirements. You will process transactions, answer service questions, and guide customers through online options with accuracy and timeliness.

The role requires a high school diploma and a commitment to security clearances and pre-employment checks, including background and drug testing, as per state policy.

Qualifications

• High school diploma or equivalent required.
• No specific college degree required.

Responsibilities

• Review requests and check eligibility for Michigan residents.
• Process transactions and answer questions about services and online options.
• Ensure applications meet requirements and operate accurately and timely.

Education

High school diploma or equivalent

Job description

Michigan Veterans Affairs Agency in Michigan is seeking a Department of State Aide to review resident requests, verify eligibility, and ensure applications meet requirements. You will process transactions, answer service questions, and guide customers through online options with accuracy and timeliness.

The role requires a high school diploma and a commitment to security clearances and pre-employment checks, including background and drug testing, as per state policy.