Public Service Aide - Help Residents & Verify Eligibility

State of Michigan; Traverse City (MI); On-site; USD 35,000 - 52,000; Full time

Job summary

State of Michigan in Lansing is seeking a Department of State Aide to work with Michigan residents to review requests, check eligibility, and ensure applications meet requirements. You will process transactions, answer questions, and help customers understand services and online options, contributing to public service.

This full-time role requires flexibility in schedule and commitment to accuracy and timeliness, with opportunity to support the community and gain experience in state government

Qualifications

• High school diploma may be required.
• Experience levels correspond to Department of State Aide grades 6/7/8.

Responsibilities

• Review requests, check eligibility, and ensure applications meet requirements.
• Process a variety of transactions and answer resident questions.
• Help customers understand services and online options with accuracy and timeliness.

Education

High school diploma

Job description

State of Michigan in Lansing is seeking a Department of State Aide to work with Michigan residents to review requests, check eligibility, and ensure applications meet requirements. You will process transactions, answer questions, and help customers understand services and online options, contributing to public service.

This full-time role requires flexibility in schedule and commitment to accuracy and timeliness, with opportunity to support the community and gain experience in state government