Resident Services Aide: Full-Time, Make a Difference

State of Michigan; Kalkaska (MI); On-site; USD 35,000 - 52,000; Full time

Job summary

State of Michigan, Department of State is seeking a dedicated DOS Aide 6-E8 to serve Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. You will process a variety of transactions, answer questions, and help customers navigate services and online options.

This full-time position offers a varied 40+ hour schedule, occasional travel for relief assignments, and state benefits.

Qualifications

• Review requests and check eligibility to ensure compliance.
• Process transactions and answer questions from residents.
• Assist customers in using services and online options.
• Must be available for a varied 40+ hour schedule.

Responsibilities

• Review requests and check eligibility.
• Process a variety of transactions.
• Answer questions and help customers understand services and online options.
• Ensure applications meet requirements.

Skills

Customer service

Communication

Organization

Attention to detail

Education

High school diploma or equivalent

Job description

State of Michigan, Department of State is seeking a dedicated DOS Aide 6-E8 to serve Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. You will process a variety of transactions, answer questions, and help customers navigate services and online options.

This full-time position offers a varied 40+ hour schedule, occasional travel for relief assignments, and state benefits.