Public Service Aide: Eligibility & Support (Full-Time)

State of Michigan; Flint (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Michigan Veterans Affairs Agency is seeking a Department of State Aide-level role focused on assisting Michigan residents with eligibility reviews and application processing. The position emphasizes accuracy, service orientation, and compliance with program requirements.

The role involves a full-time schedule with potential travel between branches, and benefits eligibility is noted. High school diploma is the educational baseline, with experience in public service preferred.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or government programs preferred.
• Strong attention to detail and accuracy in processing applications.

Responsibilities

• Review requests, check eligibility, and ensure applications meet requirements.
• Process a variety of transactions and answer questions from Michigan residents.
• Explain services and online options to customers and help them navigate processes.

Skills

Customer service

Eligibility review

Public assistance

Data entry

Education

High school diploma

Job description

Michigan Veterans Affairs Agency is seeking a Department of State Aide-level role focused on assisting Michigan residents with eligibility reviews and application processing. The position emphasizes accuracy, service orientation, and compliance with program requirements.

The role involves a full-time schedule with potential travel between branches, and benefits eligibility is noted. High school diploma is the educational baseline, with experience in public service preferred.