Startup Lifecycle Marketing Lead – AMER Growth

MongoDB Inc.; New York (NY); Remote; USD 70,000 - 138,000; Full time

Job summary

MongoDB Inc. is seeking a role focused on lifecycle, engagement, and community for AMER members, coordinating with Growth Marketing, Operations, and Developer Relations to drive activation, onboarding, and graduation outcomes.

The role emphasizes building scalable programs, running webinars, and moderating online communities while working with a globally distributed team across AMER time zones.

Qualifications

• 5+ years in lifecycle, engagement, community, or customer marketing across technology, developer, or startup audiences.
• Record of improving activation, adoption, retention, or conversion metrics with measurable results.
• Experience building lifecycle programs (onboarding, nurture, and graduation or upsell motions) in partnership with a growth or marketing operations team.
• Experience building and moderating online communities (Discord, Slack, or similar).
• Experience running webinar, workshop, or education programs at scale, and using member surveys and feedback to drive change.
• Experience building programs from scratch with a small team.
• Familiarity with the AMER startup and developer ecosystem, and ability to deliver programming across AMER time zones.
• Ability to work independently with a globally distributed team.

Responsibilities

• Own activation, consumption, and graduation in AMER: set regional goals and report on activation, consumption, and graduation to paid.
• Deliver member value beyond credits: run webinars and workshops for AMER time zones tied to activation and consumption outcomes.
• Run the member feedback loop: own quarterly surveys, report AMER results by segment, and drive program changes with the team.
• Own the member lifecycle: design onboarding, credit-use nudges, and graduation prompts for AMER members.
• Build founder community: launch and moderate founder channels (Discord) across AMER with regional leads.
• Align execution across teams: collaborate with Operations, Acquisition, Growth Marketing, Developer Relations, and Sales.

Skills

Lifecycle experience

Engagement programs

Community management

Customer marketing

Job description

MongoDB Inc. is seeking a role focused on lifecycle, engagement, and community for AMER members, coordinating with Growth Marketing, Operations, and Developer Relations to drive activation, onboarding, and graduation outcomes.

The role emphasizes building scalable programs, running webinars, and moderating online communities while working with a globally distributed team across AMER time zones.