Startup Lifecycle Marketing Lead

MongoDB Inc.; New York (NY); A distancia; USD 70.000 - 138.000; Jornada completa

Descripción de la vacante

MongoDB Inc. is seeking a role focused on lifecycle, engagement, and community for AMER members, coordinating with Growth Marketing, Operations, and Developer Relations to drive activation, onboarding, and graduation outcomes.

The role emphasizes building scalable programs, running webinars, and moderating online communities while working with a globally distributed team across AMER time zones.

Formación

• 5+ years in lifecycle, engagement, community, or customer marketing across technology, developer, or startup audiences.
• Record of improving activation, adoption, retention, or conversion metrics with measurable results.
• Experience building lifecycle programs (onboarding, nurture, and graduation or upsell motions) in partnership with a growth or marketing operations team.
• Experience building and moderating online communities (Discord, Slack, or similar).
• Experience running webinar, workshop, or education programs at scale, and using member surveys and feedback to drive change.
• Experience building programs from scratch with a small team.
• Familiarity with the AMER startup and developer ecosystem, and ability to deliver programming across AMER time zones.
• Ability to work independently with a globally distributed team.

Responsabilidades

• Own activation, consumption, and graduation in AMER: set regional goals and report on activation, consumption, and graduation to paid.
• Deliver member value beyond credits: run webinars and workshops for AMER time zones tied to activation and consumption outcomes.
• Run the member feedback loop: own quarterly surveys, report AMER results by segment, and drive program changes with the team.
• Own the member lifecycle: design onboarding, credit-use nudges, and graduation prompts for AMER members.
• Build founder community: launch and moderate founder channels (Discord) across AMER with regional leads.
• Align execution across teams: collaborate with Operations, Acquisition, Growth Marketing, Developer Relations, and Sales.

Conocimientos

Lifecycle experience

Engagement programs

Community management

Customer marketing

Descripción del empleo

Position Expectations

Own activation, consumption, and graduation in AMER: Set regional goals for and report on the rates at which AMER program members activate, consume credits, and graduate to paid, and drive the initiatives that improve them

Deliver member value beyond credits: Run a webinar and workshop calendar scheduled for AMER time zones that helps founders build on MongoDB Atlas, and tie each program to activation and consumption outcomes

Run the member feedback loop: Own quarterly member surveys to gather NPS, report AMER results by segment, and turn them into concrete program changes, working with Program Operations and the broader MongoDB for Startups team

Own the member lifecycle: Work with Growth Marketing to design and run onboarding, credit-use nudges, and graduation prompts for AMER members that are tier-aware and based on member behavior

Build founder community: Launch, own, and moderate virtual founder-to-founder channels (such as Discord) for AMER members, coordinating with regional Community Leads to scale engagement across the Americas

Align execution across teams: Work with Program Operations, Acquisition, Growth Marketing, Developer Relations, and Sales teams so that strategy translates into a seamless member experience from application to top-up

The right candidate for this role will be

Have 5+ years in lifecycle, engagement, community, or customer marketing across technology, developer, or startup audiences

Have a record of improving activation, adoption, retention, or conversion metrics with measurable results

Have experience building lifecycle programs (onboarding, nurture, and graduation or upsell motions) in partnership with a growth or marketing operations team

Have experience building and moderating online communities (Discord, Slack, or similar)

Have experience running webinar, workshop, or education programs at scale, and using member surveys and feedback to drive change

Have experience building programs from scratch with a small team

Possess familiarity with the AMER startup and developer ecosystem, and be able to deliver programming across AMER time zones

Be able to work independently with a globally distributed team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully‑paid gender‑neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender‑inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:
$70,000—$138,000 USD