Starbucks Licensed Café Manager

Macy's, Inc.; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & wellness coverage

401(k) match

Paid time off

Job summary

Macy’s, Inc. operates a licensed Starbucks cafe inside Macy’s stores. The Manager, Starbucks is responsible for the overall operations, safety, and profitability of the cafe, driving sales and delivering an exceptional customer experience while upholding brand standards.

You will lead a team, manage schedules and costs, and partner with Macy’s and Starbucks leadership to meet financial goals. Successful candidates will have 2+ years in retail/food service management, ServSafe certification, and

Qualifications

• 2+ years of management experience in retail, restaurant, or food service.
• ServSafe certification or equivalent food safety permit as required by local health department.
• Able to obtain Barista Basics and related Starbucks certifications within introductory period.

Responsibilities

• Oversee all cafe operations ensuring safety, efficiency, and brand standards.
• Recruit, train, and develop Supervisors and Baristas.
• Provide exceptional customer service and uphold Macy’s and Starbucks standards.
• Maintain food and beverage quality, costs, and inventory within budget.
• Lead scheduling, labor planning, and vendor management to optimize profitability.

Job description

Macy’s, Inc. operates a licensed Starbucks cafe inside Macy’s stores. The Manager, Starbucks is responsible for the overall operations, safety, and profitability of the cafe, driving sales and delivering an exceptional customer experience while upholding brand standards.

You will lead a team, manage schedules and costs, and partner with Macy’s and Starbucks leadership to meet financial goals. Successful candidates will have 2+ years in retail/food service management, ServSafe certification, and