Starbucks Café Manager | Lead a High-Impact Team

Macy's, Inc.; Atlanta (GA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Tuition reimbursement

Job summary

Macy’s, Inc. is seeking a Manager, Starbucks to lead the licensed Starbucks café inside Macy’s. You will oversee daily operations, drive sales and profitability, and foster an inclusive team culture while upholding brand standards and health and safety requirements.

In this role you will collaborate with Macy’s and Starbucks leadership to deliver an exceptional customer experience and meet financial goals. Strong leadership and Food Safety certification are required, with opportunities for

Qualifications

• Operational & financial management to drive sales and control costs.
• Leadership to coach and develop Supervisors and Baristas.
• Deliver customer service excellence per brand standards.
• Maintain food quality, safety and sanitation in line with regulations.
• Strong communication and strategic thinking to collaborate with leadership.

Responsibilities

• Oversee all café operations, ensuring safe, efficient, brand-right environment.
• Recruit, hire, train, and develop Supervisors and Baristas.
• Deliver exceptional customer service by modeling Starbucks standards.
• Ensure consistent food and beverage preparation and merchandising.
• Develop schedules and labor plans to optimize productivity and costs.

Skills

Operational & Financial Management

Leadership & Team Development

Customer Service Excellence

Food Quality & Safety

Communication & Collaboration

Education

High School diploma or equivalent

ServSafe certification or food handler permit

Job description

Macy’s, Inc. is seeking a Manager, Starbucks to lead the licensed Starbucks café inside Macy’s. You will oversee daily operations, drive sales and profitability, and foster an inclusive team culture while upholding brand standards and health and safety requirements.

In this role you will collaborate with Macy’s and Starbucks leadership to deliver an exceptional customer experience and meet financial goals. Strong leadership and Food Safety certification are required, with opportunities for