Starbucks Café Operations Leader - Lead & Elevate Service

MAJC; Orlando (FL); In loco; USD 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Merchandise discounts

Incentives

Annual merit review

EAP program

Tuition reimbursement

Paid time off

Holidays

Descrizione del lavoro

Macy’s is seeking a Starbucks Daily Operations Leader to direct the licensed Starbucks café inside Macy’s, ensuring safe, efficient, and profitable operations while upholding brand standards. You will work with Baristas to deliver quality beverages and service, coaching teammates for peak performance and customer satisfaction.

The role involves training staff, managing inventory and costs, and maintaining a compliant, welcoming cafe environment with weekend shifts and full- or part-time

Competenze

• Leadership and coaching abilities to develop a high-performing team.
• Commitment to delivering exceptional customer experiences and resolving concerns.
• Strong organizational and problem-solving skills to manage multiple priorities.
• Understanding of business principles to support sales goals and cost controls.
• Knowledge of food safety standards and regulatory requirements for a safe cafe.

Mansioni

• Lead daily café operations in compliance with standards for safety, sanitation, and quality.
• Deliver an exceptional customer experience by modeling brand standards.
• Train and motivate colleagues to maximize performance and customer satisfaction.
• Ensure consistent food/beverage preparation and presentation to required standards.
• Assist with ordering, inventory, and cost control activities.
• Monitor labor productivity to balance service needs with costs.
• Oversee cash handling and point-of-sale operations in accordance with policies.
• Maintain a clean, welcoming café environment and professional conduct.

Conoscenze

Leadership & Coaching

Customer Focus

Organizational & Problem-Solving

Business Acumen

Food Safety & Compliance

Formazione

High School diploma or equivalent

Descrizione del lavoro

Macy’s is seeking a Starbucks Daily Operations Leader to direct the licensed Starbucks café inside Macy’s, ensuring safe, efficient, and profitable operations while upholding brand standards. You will work with Baristas to deliver quality beverages and service, coaching teammates for peak performance and customer satisfaction.

The role involves training staff, managing inventory and costs, and maintaining a compliant, welcoming cafe environment with weekend shifts and full- or part-time