Starbucks Café Manager — Retail Leader

Macy's, Inc.; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withMental

Tuition reimbursement

Job summary

Macy’s, Inc. in Houston hosts a Starbucks licensed café, seeking a Manager to oversee daily operations, drive sales, and lead a diverse team. You will ensure safety, quality, and brand standards while collaborating with Macy’s leadership and Starbucks District Managers.

You will develop schedules, manage costs, and coach Supervisors and Baristas to deliver outstanding customer experiences, maintain regulatory compliance, and support store goals. This is a full-time role with growth opportunities.

Qualifications

• High School diploma or equivalent; 2+ years retail/restaurant management.
• ServSafe certification or food handler permit as required by health dept.
• Must obtain Barista Basics, Barista Trainer, Daily Ops, and LS Leader certifications for Starbucks Licensed leaders within introductory period.
• Physically able to perform heavy lifting and long hours; flexible schedule including evenings, weekends, holidays.

Responsibilities

• Oversee all café operations ensuring a safe, efficient, and brand-right environment.
• Recruit, hire, train, and develop Supervisors and Baristas.
• Deliver exceptional customer service by upholding Starbucks and Macy’s service standards.
• Ensure consistent food/beverage prep and presentation aligned with Starbucks standards.
• Develop schedules and labor plans to optimize productivity and control costs.
• Manage ordering, inventory, and invoicing to meet food and beverage targets and budgets.
• Review financial reports to hit sales, expense, and profit goals.
• Ensure compliance with food safety, sanitation, and health regulations.
• Oversee cash handling and POS procedures.
• Build partnerships with Macy’s leadership and Starbucks District Managers to align on strategy.
• Serve as a professional role model and foster inclusive team culture.
• Adapt to additional duties as required.

Skills

Leadership

Operations management

Customer service

Food safety

Communication

Education

High School diploma or equivalent

Job description

Macy’s, Inc. in Houston hosts a Starbucks licensed café, seeking a Manager to oversee daily operations, drive sales, and lead a diverse team. You will ensure safety, quality, and brand standards while collaborating with Macy’s leadership and Starbucks District Managers.

You will develop schedules, manage costs, and coach Supervisors and Baristas to deliver outstanding customer experiences, maintain regulatory compliance, and support store goals. This is a full-time role with growth opportunities.