Staffing Specialist

Penmac Staffing Services, Inc.; Springfield (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA

401(k)

ESOP

Wellness Counts

Educational Assistance Plan

Job summary

Penmac Staffing Services, Inc. is seeking a Staffing Specialist in Springfield, MO to support recruiting, hiring, and customer service for our clients and associates.

You’ll recruit and hire for temporary, temp-to-hire, and direct-hire opportunities while building strong relationships with both clients and associates. This role blends recruiting, customer service, problem-solving, and operations in a fast-paced, people-focused environment.

Qualifications

• Experience in recruiting, staffing, high-volume hiring, retail, hospitality, or customer service is preferred.
• Strong communication skills—both written and verbal.
• Organized and detail-oriented with the ability to manage multiple priorities.
• Comfortable making decisions in a fast-moving environment.

Responsibilities

• Recruit, screen, and interview applicants; evaluate job skills for placement.
• Conduct reference checks and coordinate interviews with clients and associates.
• Prepare offers, complete new hire paperwork, and conduct orientations.
• Communicate job expectations, pay, schedules, and policies clearly.
• Develop relationships with client hiring managers and maintain regular follow-up.
• Ensure orders are promptly filled to clients’ satisfaction.
• Help manage daily staffing activity and documentation.
• Provide excellent customer service to clients and candidates; remain calm and professional.
• Additional responsibilities (payroll, unemployment claims, workers’ comp) may be assigned.

Skills

Recruiting

Customer service

Communication

Organization

Interpersonal skills

Decision making

Computer proficiency

Tools

Staffing software

Job description

Penmac Staffing is hiring a Staffing Specialist to support recruiting, hiring, and customer service for our clients and associates in Springfield, MO. As a Staffing Specialist, you are the connection point between job seekers and businesses in our community. You’ll recruit and hire employees for temporary, temp-to-hire, and direct-hire opportunities while building strong relationships with both clients and associates.

This role blends recruiting, customer service, problem-solving, and operations. One minute you’re interviewing a candidate. The next, you’re helping a client fill an urgent order. It’s fast-paced, people-focused, and never boring.

Schedule: Monday–Friday | 8:00 AM–5:00 PM

Pay: Depending On Experience

Why Join Penmac?

• Medical, Dental, Vision
• Flexible Spending Account (FSA)
• 401(k)
• Employee Stock Ownership Plan (ESOP)
• Wellness Counts
• Educational Assistance Plan

What you’ll do as a Staffing Specialist:

• Recruit, screen, and interview applicants. Evaluate job skills for placement at the proper assignment.
• Complete a minimum of two (2) reference checks on all applicants including the last position held and longest position held.
• Work with associates and clients in scheduling interviews, reviewing background checks and drug screening results, preparing offers, completing new hire paperwork, conducting employee orientations, monitoring employee performance, testing and training specified by clients, and providing follow-up customer service.
• Clearly communicate job expectations, pay, schedules, and company policies.
• Partner with local businesses to understand their workforce needs; develop relationships with client hiring managers; and maintain regular follow-up with clients to ensure satisfaction and address concerns.
• Ensure all orders are promptly filled to clients’ satisfaction.
• Help manage daily staffing activity and ensure accurate documentation.
• Provide excellent customer service to clients and candidates; and communicate with others in a calm, positive, and professional manner.
• Additional responsibilities (i.e. payroll, unemployment claims, workers’ compensation) may be assigned as deemed necessary.

What we’re looking for in a Staffing Specialist:

• Experience in recruiting, staffing, high-volume hiring, retail, hospitality, or customer service is preferred.
• Strong communication skills — both written and verbal.
• Organized and detail-oriented, with the ability to manage multiple priorities.
• Comfortable making decisions in a fast-moving environment.
• Professional, calm, and solution-focused.
• Strong interpersonal skills and the ability to handle difficult conversations with confidence.
• Strong computer proficiency and ability to learn staffing software systems.

About Penmac Staffing

In its simplest terms, staffing is a way to connect job seekers with employers, but at Penmac Staffing it’s about more than that, it’s about people. Penmac was founded in Springfield, MO in 1988 to provide HR services—today over half a million people have walked through our doors seeking employment, education, and career training. Our more than 600 business clients depend on Penmac every day to keep their businesses productive and competitive. A leading provider of human resource services, Penmac has the staffing industry expertise, but more than that, Penmac places people first. Penmac is proud to be an Equal Opportunity Employer

America’s Largest Employee-Owned Staffing Company