Staffing Operations & Workforce Analytics Leader

Star Pediatric Home Care; Marlton (NJ); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Star Pediatric Home Care in New Jersey is seeking a Manager, Staffing Operations & Workforce Analytics to lead a Staffing Coordinators team and optimize nurse capacity across Mount Laurel, Howell, and Saddle Brook. The role emphasizes data-driven decisions, forecasting, and operational excellence.

The position requires 3+ years of people management in healthcare and a Bachelor's degree, with travel between NJ offices as needed. A comprehensive benefits package is provided for eligible employees.

Qualifications

• 3+ years of people management experience within the healthcare industry.
• Experience leading and developing teams with measurable performance goals and improvement initiatives.
• Demonstrated use of data, analytics, forecasting, and operational reporting to drive decisions.
• Experience optimizing workforce utilization, staffing coverage, or operational efficiency.
• Strong analytical and problem-solving skills translating data into actions.
• Experience developing and monitoring KPIs, dashboards, forecasts, and reporting.
• Advanced proficiency with workforce management systems, scheduling platforms, CRM systems, reporting tools, and related technology.
• Excellent communication and stakeholder management across multiple departments.
• Must reside in New Jersey and travel regularly between Mount Laurel, Howell, and Saddle Brook.

Responsibilities

• Lead, coach, and develop a team of Staffing Coordinators responsible for matching nurses with patient needs and ensuring continuity of care.
• Drive workforce planning, capacity management, and staffing optimization strategies to maximize nurse utilization and minimize open patient care hours.
• Analyze staffing, workforce, and operational data to identify trends, gaps, risks, and opportunities for improvement.
• Develop forecasting models, dashboards, KPIs, and reporting tools that support data-driven decision-making.
• Partner closely with Nursing Operations, Clinical Leadership, Talent Acquisition, and Operations teams to proactively address workforce supply and patient demand.
• Identify process inefficiencies and lead operational improvement initiatives that increase productivity, scalability, and service delivery performance.
• Establish accountability measures and performance standards for staffing operations.
• Optimize workflows, technology utilization, and workforce management practices to improve overall operational effectiveness.
• Monitor staffing performance metrics and implement action plans to improve coverage, responsiveness, and utilization.
• Support strategic initiatives related to growth, workforce planning, capacity forecasting, and operational excellence.

Skills

People management

Data analytics

Forecasting

KPIs dashboards reporting

Stakeholder communication

Education

Bachelor's degree

Tools

Workforce management systems

Scheduling platforms

CRM systems

Reporting tools

Job description

Star Pediatric Home Care in New Jersey is seeking a Manager, Staffing Operations & Workforce Analytics to lead a Staffing Coordinators team and optimize nurse capacity across Mount Laurel, Howell, and Saddle Brook. The role emphasizes data-driven decisions, forecasting, and operational excellence.

The position requires 3+ years of people management in healthcare and a Bachelor's degree, with travel between NJ offices as needed. A comprehensive benefits package is provided for eligible employees.