Hybrid Staffing Ops Leader - Workforce Analytics & Planning

Star Pediatric Home Care; Jackson (NJ); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Benefits package after 60 days

401(k) plan

Job summary

Star Pediatric Home Care is seeking a data-driven Manager, Staffing Operations & Workforce Analytics to oversee the Staffing Coordinators across New Jersey offices (Mount Laurel, Howell, Saddle Brook). The role focuses on nurse capacity optimization, staffing performance, and downtime reduction through analytics.

The ideal candidate will have 3+ years of people management in healthcare, strong data, forecasting, and KPI reporting skills, and will lead initiatives to improve coverage and

Qualifications

• 3+ years of people management experience in healthcare.
• Proven experience leading teams with measurable performance goals and improvement initiatives.
• Experience using data, analytics, forecasting, and operational reporting to drive decisions.
• Experience optimizing workforce utilization and reducing service gaps.
• Strong analytical and problem-solving skills to interpret operational data.

Responsibilities

• Lead, coach, and develop a team of Staffing Coordinators responsible for matching nurses with patient needs and ensuring continuity of care.
• Drive workforce planning, capacity management, and staffing optimization to maximize nurse utilization and minimize open patient care hours.
• Analyze staffing, workforce, and operational data to identify trends, gaps, risks, and opportunities for improvement.
• Develop forecasting models, dashboards, KPIs, and reporting tools to support data-driven decisions.
• Partner with Nursing Operations, Clinical Leadership, Talent Acquisition, and Operations teams to address workforce supply and patient demand.
• Identify process inefficiencies and lead operational improvement initiatives to increase productivity and scalability.
• Establish accountability measures and performance standards for staffing operations.
• Optimize workflows, technology utilization, and workforce management practices to improve overall operational effectiveness.
• Monitor staffing performance metrics and implement action plans to improve coverage, responsiveness, and utilization.
• Support strategic initiatives related to growth, workforce planning, capacity forecasting, and operational excellence.

Skills

People management

Data analytics

Forecasting

Operational reporting

Staffing optimization

Education

Bachelor's degree

Tools

Workforce management systems

Scheduling platforms

CRM systems

Reporting tools

Operational technology

Job description

Star Pediatric Home Care is seeking a data-driven Manager, Staffing Operations & Workforce Analytics to oversee the Staffing Coordinators across New Jersey offices (Mount Laurel, Howell, Saddle Brook). The role focuses on nurse capacity optimization, staffing performance, and downtime reduction through analytics.

The ideal candidate will have 3+ years of people management in healthcare, strong data, forecasting, and KPI reporting skills, and will lead initiatives to improve coverage and