St. Louis Dispatch & Scheduling Coordinator — Strong Benefits

D.H. Pace Company, Inc.; St. Louis (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Life insurance and disability

401(k) with employer match

HSA and FSA options

Employee discounts

Competitive compensation

Job summary

DH Pace Company, Inc. in St. Louis, MO is seeking a Department Coordinator to coordinate field employees and ensure service quality. You will dispatch technicians, manage job tickets, and support billing and reporting.

Ideal candidates have experience with Microsoft Office, strong communication, time management and multitasking, and a professional demeanor. Equal opportunity employer offering comprehensive benefits.

Qualifications

• Proficient with Microsoft Office Suite.
• Experience in dispatch or high-volume administrative work is a plus.
• Excellent communication with customers and coworkers.
• Strong time management and organizational abilities.

Responsibilities

• Schedule technicians to customer job sites and collect, finalize and submit job details for processing.
• Ensure COD payments are collected prior to job completion.
• Maintain technician schedules and align open tickets with materials, billing and voided tickets.
• Run, review and manage department reports to meet customer expectations.
• Assist with billing paperwork and document requirements.
• Create and maintain service tickets to meet service dates.
• Coordinate with estimating team to provide service quotes when required.
• Assist field techs with troubleshooting and problem solving.
• Provide accurate work orders and picking lists for warehouse inventory.

Skills

MS Office

Dispatch experience

Communication skills

Time management

Organized

Multi-tasking

Professional demeanor

Job description

DH Pace Company, Inc. in St. Louis, MO is seeking a Department Coordinator to coordinate field employees and ensure service quality. You will dispatch technicians, manage job tickets, and support billing and reporting.

Ideal candidates have experience with Microsoft Office, strong communication, time management and multitasking, and a professional demeanor. Equal opportunity employer offering comprehensive benefits.