SRE Transformation Lead: Reliability & Automation

Matlen Silver; Charlotte (NC); On-site; USD 150,000 - 190,000; Full time

Job summary

Matlen Silver leads Site Reliability Engineering (SRE) strategy, automation, reliability by design, and observability across complex banking and payments environments.

We prioritize reducing incidents and improving recovery, with able candidates who can turn a traditional support function into a data-driven reliability organization and prove improvements via SLOs, error budgets, and reduced toil.

Qualifications

• Flexibility to navigate ambiguity and quickly establish credibility among technical peers.
• Excellent written and verbal communication skills.
• 8+ years of experience in site reliability engineering and related disciplines.
• Track record as a transformation leader who can turn a traditional support organization into a data-driven reliability function with measurable improvements.

Responsibilities

• Lead SRE strategy, automation, reliability by design and observability across complex environments.
• Reduce incidents and improve recovery times through scalable, resilient engineering practices.
• Demonstrate tangible reductions in incidents, MTTR, and operational toil; influence executive funding for reliability initiatives.

Job description

Matlen Silver leads Site Reliability Engineering (SRE) strategy, automation, reliability by design, and observability across complex banking and payments environments.

We prioritize reducing incidents and improving recovery, with able candidates who can turn a traditional support function into a data-driven reliability organization and prove improvements via SLOs, error budgets, and reduced toil.