Site Reliability Engineer

Matlen Silver; Charlotte (NC); On-site; USD 150,000 - 190,000; Full time

Job summary

Matlen Silver leads Site Reliability Engineering (SRE) strategy, automation, reliability by design, and observability across complex banking and payments environments.

We prioritize reducing incidents and improving recovery, with able candidates who can turn a traditional support function into a data-driven reliability organization and prove improvements via SLOs, error budgets, and reduced toil.

Qualifications

• Flexibility to navigate ambiguity and quickly establish credibility among technical peers.
• Excellent written and verbal communication skills.
• 8+ years of experience in site reliability engineering and related disciplines.
• Track record as a transformation leader who can turn a traditional support organization into a data-driven reliability function with measurable improvements.

Responsibilities

• Lead SRE strategy, automation, reliability by design and observability across complex environments.
• Reduce incidents and improve recovery times through scalable, resilient engineering practices.
• Demonstrate tangible reductions in incidents, MTTR, and operational toil; influence executive funding for reliability initiatives.

Job description

Leads Site Reliability Engineering (SRE) strategy, automation, reliability by design, and observability.

Reduces incidents and improves recovery.

Skilled in resilient engineering, risk control, and scaling operations across complex banking and payments environments.

Must have experience in all 4 Key Pillars of Site Reliability Engineering

Desired Qualifications

Demonstrate flexibility, navigate ambiguity, and quickly establish credibility among technical peers

Excellent written and verbal communication skills

8+ years experience

A top performer is a transformation leader who can turn a traditional support organisation into a data-driven reliability engineering function and prove the improvement through SLOs, automation, resilience and reduced operational toil

• Has successfully led an SRE transformation in a large regulated enterprise.
• Has implemented SLO/SLI/error-budget frameworks at scale.
• Can show tangible reductions in incidents, MTTR, operational toil and reliability risk.
• Has influenced senior executives to change how reliability is measured and funded.