Senior AI-Driven Platform SRE Lead

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 170,000 - 210,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Lead Site Reliability Engineer within the Enterprise Technology, Infrastructure Platform team to drive reliability across large-scale services. You will lead incident response, design resiliency reviews, and mentor engineers while applying AI responsibly to improve SRE workflows.

The role emphasizes ownership of production systems, advanced observability, and collaboration with stakeholders to balance speed, reliability, and cost in a complex environment.

Qualifications

• Formal training or certification on site reliability engineering concepts and 5+ years applied experience.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows with strong validation habits.
• Ability to evaluate AI-assisted operational recommendations for correctness and risk, define guardrails for team usage.

Responsibilities

• Build reliability into the platform through production-grade software and automation.
• Use declarative, intent-based systems to reconcile state via automation.
• Instrument telemetry and state data for detection, diagnosis, and remediation.
• Define SLIs/SLOs with stakeholders and operationalize them with alerting and telemetry.
• Own services end-to-end—reliability, performance, security, and cost; lead on-call and incidents.
• Lead AI-assisted reliability workflows across SDLC/toolchain practices for traceability and security.

Skills

SRE Leadership

AI in SRE

SLI/SLO

Observability

Kubernetes

Terraform

Python/Go/Java

On-call ownership

Incident response

Reliability design

Education

SRE Certification

5+ years experience

Tools

Grafana

Prometheus

Splunk

Datadog

Dynatrace

CI/CD tooling

Job description

JPMorgan Chase & Co. is seeking a Lead Site Reliability Engineer within the Enterprise Technology, Infrastructure Platform team to drive reliability across large-scale services. You will lead incident response, design resiliency reviews, and mentor engineers while applying AI responsibly to improve SRE workflows.

The role emphasizes ownership of production systems, advanced observability, and collaboration with stakeholders to balance speed, reliability, and cost in a complex environment.