Sr Systems Analyst

NCL Bahamas Ltd.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. seeks a skilled Time & Attendance specialist to design, implement, and maintain our Time & Attendance solution across the enterprise.

You will partner with HR, payroll, and operations to gather requirements, configure rules, and ensure seamless integration with other enterprise systems. You will migrate data from legacy platforms, enforce regulatory compliance, and drive automation to improve workflows.

Qualifications

• Bachelor's Degree in Computer Science or related field.
• Minimum 5 years of experience with Time & Attendance applications, Workday a plus.
• In-depth knowledge of timekeeping processes, pay rules, and regulatory compliance requirements.
• Experience integrating with Dormakaba, PeopleSoft, Marine Exchange (MXP), and/or OneView.
• SOX environment with IT general controls experience.
• Knowledge of ILO standards is a plus.

Responsibilities

• Participate in fleet rollout of the Time & Attendance system and related modules.
• Collaborate with HR, payroll, and operations to integrate systems.
• Configure pay rules, shift schedules, and leave policies in the Time & Attendance system.
• Migrate historical data from legacy systems while ensuring data integrity.
• Identify opportunities to streamline processes through automation and workflow improvements.
• Stay updated on labor laws and regulations to ensure compliance.
• Provide ongoing maintenance, support, and troubleshooting for the system.
• Develop dashboards and performance metrics to monitor system health and KPIs.
• Work with vendors/third‑party providers to meet timelines and budgets.
• Create and maintain system documentation and user guides.
• Provide end-user training and support as needed.
• Other duties as assigned.

Skills

Project management

Cross-functional teamwork

Timekeeping

Regulatory compliance

Data migration

Vendor coordination

Education

Bachelor's Degree in Computer Science

Job description

GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

JOB SUMMARY

Responsible for design, implementation, and ongoing maintenance of the Time & Attendance application which falls under the Corporate Applications organization. Partner with shore and shipside business units to obtain system requirements for implementation activities, perform analysis of requirements provided, work with application vendor on testing and implementation readiness tasks, and responsible for the ongoing maintenance and support of the Time & Attendance solution.

POSITION RESPONSIBILITIES

• Participate in the fleet rollout of the Time & Attendance system and related modules, ensuring alignment with organizational needs and industry best practices.
• Collaborate with cross-functional teams, including human resources, payroll, and operations, to integrate the Time & Attendance system with other enterprise systems.
• Configure the Time & Attendance system to meet specific business requirements, including configuration of pay rules, shift schedules, and leave policies, where applicable.
• Manage the migration and conversion of historical Time and Attendance data from legacy systems to the new Time & Attendance solution, ensuring data integrity and accuracy.
• Identify opportunities to streamline the Time & Attendance processes through system enhancements, automation, and workflow improvements.
• Stay up to date of relevant labor laws, regulations, and industry standards related to Time & Attendance, ensuring systems and processes remain compliant.
• Provide ongoing maintenance, support, and troubleshooting for the Time & Attendance system, including technical assistance.
• Develop and maintain performance metrics and dashboards to monitor system performance, identify trends, and track key performance indicators (KPIs).
• Collaborate with vendors and third-party service providers to implement and support the Time & Attendance solution, ensuring adherence to project timelines and budget.
• Create and maintain system documentation, including user guides, technical specifications, and standard operating procedures.
• Provide training and support to end-users as needed.
• Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree. FIELD(S) OF STUDY: Computer Science of related field of study or equivalent combination of education, skills, and work experience.

EXPERIENCE

• Minimum 5 years of relevant experience working with Time & Attendance applications, Workday a plus.
• In-depth knowledge of timekeeping processes, including time capture methods, pay rules, and regulatory compliance requirements.
• Prior support experience integrating with the following applications but not limited to, Dormakaba, PeopleSoft, Marine Exchange (MXP), and/or OneView.
• Experience with application support and implementations within a SOX environment with strict adherence to IT general controls.
• Knowledge of International Labor Organization (ILO) standards and rules, a plus.

COMPETENCIES & SKILLS

• Project management experience, including the ability to manage multiple projects simultaneously and prioritize tasks.
• Ability to work under pressure and meet constantly changing timelines.
• Superb written and verbal communication skills as well as listening skills.
• Solid problem-solving skills as well as demonstrated analytical and qualitative abilities.
• Strong acumen for learning new applications and technology.

CERTIFICATIONS & LICENSES

Certification in relevant technologies or methodologies (e.g., PMP, ITIL) is desirable.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company that operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 34 ships and itineraries to approximately 700 destinations worldwide, NCLH has exciting plans to expand our business in the years ahead. We expect to add 13 additional ships across the three brands through 2036.

LEARN MORE ABOUT OUR COMPANY

• Brand Overview Norwegian Cruise Line
• Oceania Cruises
• Regent Seven Seas Cruises
• New Releases

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We’re thrilled you’re here to explore career opportunities with our team. If you're driven and enjoy thriving in an environment that values People Excellence, you’re in the right place! We’re incredibly proud of our team and the meaningful work we do every day. Our culture is built on Innovation, Collaboration, Transparency and Passion; our key Value Anchors that continue to drive our success and shape our future. We’re excited to learn more about your background and experiences, and to see where this journey might take us together. Our team is committed to People Excellence and we make it our business to ensure that we recruit the best and the brightest talent to be a part of our growing company.

If you’re ready to take your career to the next level and collaborate with our team in driving innovation, guest experiences and operational excellence, then NCLH is the place for you! Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company that operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 34 ships and itineraries to approximately 700 destinations worldwide, NCLH has exciting plans to expand our business in the years ahead. We expect to add 13 additional ships across the three brands through 2036. To learn more about our brands, please visit: https://www.nclhltd.com/brands Norwegian Cruise Line https://youtu.be/_xCrwYz_7e8 Oceania Cruises https://youtu.be/E_aptk9QNvE Regent Seven Seas Cruises https://youtu.be/irx8sLBX0Sc