Sr Systems Analyst

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 90,000 - 150,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. in Miami is seeking an experienced Time & Attendance specialist to design, implement, and maintain the Time & Attendance system across the enterprise.

You will work with HR, payroll, and shipboard operations to capture requirements and ensure accurate timekeeping, pay rules, and compliance. The role requires extensive hands-on experience with Time & Attendance platforms, SOX controls, and collaboration with vendors to deliver reliable, auditable processes.

Qualifications

• Minimum 5 years of relevant experience with Time & Attendance applications.
• Knowledge of timekeeping, pay rules, and regulatory compliance.
• Experience with integrating with Dormakaba, PeopleSoft, Marine Exchange (MXP), and OneView.
• Experience in a SOX-compliant IT environment.
• Knowledge of ILO standards is a plus.

Responsibilities

• Participate in fleet rollout of the Time & Attendance system and related modules, ensuring alignment with organizational needs and industry best practices.
• Collaborate with HR, payroll, and operations to integrate the system with other enterprise systems.
• Configure pay rules, shift schedules, and leave policies in the Time & Attendance system.
• Migrate historical data from legacy systems and ensure data integrity.
• Identify opportunities to streamline processes via enhancements and automation.
• Stay current on labor laws and industry standards to maintain compliance.
• Provide ongoing maintenance, support, and troubleshooting for the system.
• Develop dashboards and KPIs to monitor system performance.
• Work with vendors to meet timelines and budgets.
• Create and maintain system documentation and user guides.
• Provide end-user training and support.

Skills

Project management

Communication

Problem solving

Analytical skills

Learning new tech

Education

Bachelor’s Degree in Computer Science or related field

Tools

Dormakaba

PeopleSoft

Marine Exchange (MXP)

OneView

Job description

GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

JOB SUMMARY:

• Responsible for design, implementation, and ongoing maintenance of the Time & Attendance application which falls under the Corporate Applications organization.
• Partner with shore and shipside business units to obtain system requirements for implementation activities, perform analysis of requirements provided, work with application vendor on testing and implementation readiness tasks, and responsible for the ongoing maintenance and support of the Time & Attendance solution..

POSITION RESPONSIBILITIES:

• Participate in the fleet rollout of the Time & Attendance system and related modules, ensuring alignment with organizational needs and industry best practices.
• Collaborate with cross-functional teams, including human resources, payroll, and operations, to integrate the Time & Attendance system with other enterprise systems.
• Configure the Time & Attendance system to meet specific business requirements, including configuration of pay rules, shift schedules, and leave policies, where applicable.
• Manage the migration and conversion of historical Time and Attendance data from legacy systems to the new Time & Attendance solution, ensuring data integrity and accuracy.
• Identify opportunities to streamline the Time & Attendance processes through system enhancements, automation, and workflow improvements.
• Stay up to date of relevant labor laws, regulations, and industry standards related to Time & Attendance, ensuring systems and processes remain compliant.
• Provide ongoing maintenance, support, and troubleshooting for the Time & Attendance system, including technical assistance.
• Develop and maintain performance metrics and dashboards to monitor system performance, identify trends, and track key performance indicators (KPIs).
• Collaborate with vendors and third-party service providers to implement and support the Time & Attendance solution, ensuring adherence to project timelines and budget.
• Create and maintain system documentation, including user guides, technical specifications, and standard operating procedures.
• Provide training and support to end-users as needed.
• Perform other job-related functions as assigned..

QUALIFICATIONS:

DEGREE TYPE:

• Bachelor’s Degree.

FIELD(S) OF STUDY:

• Computer Science of related field of study or equivalent combination of education, skills, and work experience..

EXPERIENCE:

• Minimum 5 years of relevant experience working with Time & Attendance applications, Workday a plus.
• In-depth knowledge of timekeeping processes, including time capture methods, pay rules, and regulatory compliance requirements.
• Prior support experience integrating with the following applications but not limited to, Dormakaba, PeopleSoft, Marine Exchange (MXP), and/or OneView.
• Experience with application support and implementations within a SOX environment with strict adherence to IT general controls.
• Knowledge of International Labor Organization (ILO) standards and rules, a plus.

COMPETENCIES & SKILLS:

• Project management experience, including the ability to manage multiple projects simultaneously and prioritize tasks.
• Ability to work under pressure and meet constantly changing timelines.
• Superb written and verbal communication skills as well as listening skills Solid problem-solving skills as well as demonstrated analytical and qualitative abilities.
• Strong acumen for learning new applications and technology.

CERTIFICATIONS & LICENSES:

• Certification in relevant technologies or methodologies (e.g., PMP, ITIL) is desirable.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.