Onboarding Administrator NCLA

NCL Bahamas Ltd.; Miami (FL); In loco; USD 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

Norwegian Cruise Line Holdings Ltd. is seeking an Administrative Onboarding Administrator to guide shipboard candidates through the initial documentation, ensuring USCG and company compliance, maintaining manning levels, and overseeing the gathering, reviewing, and filing of candidate records.

You will enter candidate data into the Success Factors ATS, manage sensitive information securely, coordinate with recruiters and medical staff, and support the pre-employment process from start to finish.

Competenze

• 1 year of experience in business/administrative roles.
• Six months experience handling candidates’ personal information and appointment setting preferred.
• Cruise line staffing experience is strongly preferred, especially with large crew movements.

Mansioni

• Maintain and update applicant information and status for all new hire candidates through pre-employment in Success Factors.
• Review documents provided by recruiters and candidates (passports, birth certificates, state licenses).
• Prepare onboarding folders for each new hire candidate and secure sensitive information.
• Send required applications and authorization letters via DocuSign.
• Request background checks for new hire candidates.
• Arrange medical appointments for new hire candidates.
• Collect and verify all documentation is complete and valid.
• Set up completed new hire candidates for training.
• Manage personal and departmental inboxes daily to ensure timely responses.
• Coordinate with medical department to ensure all potential crew meet USCG regulations and physical requirements.
• Coordinate with Assignment Specialist to ensure candidate pipeline meets upcoming vessel needs.
• Perform other related duties as assigned.

Conoscenze

Interpersonal skills

Organizational skills

English communication

Deadline management

Autonomy

Confidential information handling

Formazione

High School Diploma

Strumenti

Microsoft Office Suite

Outlook

Word

Excel

Descrizione del lavoro

JOB SUMMARY:

The role assists and guides all shipboard candidates through the initial documentation process required for onboard employment. This role ensures compliance with US Coast Guard and Company policies and protocols, maintains adequate manning levels, and oversees the gathering, reviewing, and filing of all candidate documentation. Additionally, the administrator is responsible for data entry of candidate information into the Success Factors applicant tracking system.

POSITION RESPONSIBILITIES:

• Maintain and update applicant information and status for all new hire candidates throughout the pre-employment process in Success Factors.
• Review applicant documents provided by recruiters and candidates, including passports, birth certificates, state licenses.
• Prepare onboarding folders for each new hire candidate, ensuring the security of sensitive information.
• Send required applications and authorization letters via DocuSign to new hire candidates for completion.
• Request background checks for new hire candidates.
• Arrange medical appointments for new hire candidates.
• Collect and verify that all documentation for new hire candidates is complete and valid.
• Set up completed new hire candidates for training.
• Manage personal and departmental inboxes daily to ensure timely responses to emails.
• Work closely with the medical department to ensure all potential crew members meet USCG regulations and physical requirements for shipboard employment.
• Coordinate with Assignment Specialist to ensure the pipeline of applicants meets the upcoming needs of the vessels.
• Perform other job-related functions as assigned.

QUALIFICATIONS:

• DEGREE TYPE: High School Diploma.
• EXPERIENCE: 1 year experience in business/administrative roles.
• Six months experience working with candidates personal information and appointment setting is preferred.
• Cruise line experience is strongly preferred, specifically as it relates to staffing and dealing with large crew movement.

COMPETENCIES & SKILLS:

• Excellent interpersonal and organizational skills.
• Ability to meet deadlines and manage high-volume new hire processing in a fast-paced environment.
• Strong written and verbal English communication skills for effective interaction with new hire candidates and ship/shore side team members.
• Ability to communicate effectively with individuals from diverse cultural backgrounds.
• Proficiency in Microsoft Office Suite, with a focus on Outlook, Word, and Excel.
• Ability to shift priorities based on scheduling and business demands.
• Capability to work autonomously with minimal supervision.
• Ability to handle and maintain confidential information.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line Oceania Cruises and Regent Seven Seas Cruises brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY:

At a Glance Brand Overview Norwegian Cruise Line Oceania Cruises Regent Seven Seas Cruises New Releases EQUAL OPPORTUNITY EMPLOYER It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We're thrilled you're here to explore career opportunities with our team. If you're driven and enjoy thriving in an environment that values People Excellence, you're in the right place! We're incredibly proud of our team and the meaningful work we do every day. Our culture is built on Innovation, Collaboration, Transparency and Passion; our key Value Anchors that continue to drive our success and shape our future. We're excited to learn more about your background and experiences, and to see where this journey might take us together. Please introduce yourself and let's get connected Our team is committed to People Excellence and we make it our business to ensure that we recruit the best and the brightest talent to be a part of our growing company. If you're ready to take your career to the next level and collaborate with our team in driving innovation, guest experiences and operational excellence, then NCLH is the place for you!

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company that operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 34 ships and itineraries to approximately 700 destinations worldwide, NCLH has exciting plans to expand our business in the years ahead. We expect to add 13 additional ships across the three brands through 2036.

To learn more about our brands, please visit: https://www.nclhltd.com/brands Norwegian Cruise Line https://youtu.be/_xCrwYz_7e8 Oceania Cruises https://youtu.be/E_aptk9QNvE Regent Seven Seas Cruises https://youtu.be/irx8sLBX0Sc