Sr Svc Agent/Non-Driver

FedEx Logistics; Florida; On-site; USD 21,000 - 28,000; Full time

Job summary

Federal Express Corporation is seeking a full-time Service Agent in Florida. You will help customers with inquiries, resolve issues, and sell services while supporting station operations. The role does not involve driving and includes varied administrative tasks.

The position requires a high school diploma or GED and offers an evening shift with schedule Tuesday through Friday and the listed hours.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal and provide accurate information.
• Ability to lift up to 50 lbs and maneuver packages with assistance.
• Strong human relations and communication skills.

Responsibilities

• Provide accurate information and assistance to customers, respond to inquiries and resolve problems.
• Sell company services and perform necessary administrative duties for station operations.
• This is a non-driving, full-time service agent role with assigned schedule.
• Perform other duties as assigned.

Skills

Customer service

Computer terminal

Lifting 50 lbs

Communication skills

Education

High School Diploma/GED

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. This is a non-driving position. Performs other duties as assigned.

This is a Full-Time Service Agent Position

This position will be schedule Tuesday through Friday.

Approximate shift hours are:

• Tuesday- Friday
• 1:00PM - 9:00 PM
• Saturday
• 0830 - 4:00 PM

Minimum Education

High School Diploma/GED

Minimum Experience

None

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 lbs. Ability to maneuver

packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and communications skills.

Job Conditions

Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)