Sr Svc Agent/Non-Driver

FedEx Group; Concord, Northern (NC, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

FedEx Group in North Carolina is seeking a customer-service focused station assistant. You will provide accurate information and assistance to customers, respond to inquiries, resolve problems, and help sell FedEx services while performing essential administrative tasks for station operations.

This is a non-driving position with additional duties as assigned. A high school diploma or GED is required, and you must be able to operate a computer terminal and lift up to 50 lbs with assistance for

Qualifications

• Must have high school diploma or GED.
• Ability to operate computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver heavy packages with equipment.
• Good communication and interpersonal skills.

Responsibilities

• Provide accurate information and assistance to customers.
• Respond to inquiries, resolve problems, and sell services.
• Perform administrative tasks for station operations.
• This is a non-driving position.
• Perform other duties as assigned.

Skills

Operate computer terminal

Lift 50 lbs

Maneuver heavy packages with equipment

Good communication

Education

High School Diploma/GED

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. This is a non-driving position. Performs other duties as assigned.

Minimum Education

High School Diploma/GED

Minimum Experience

None

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and communications skills.

Job Conditions

Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner.

Preferred Qualifications:

Pay Transparency:

$19.34

Pay:

Additional Details:

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)