Sr Svc Agent/Non-Driver

FedEx Group; Charlotte (NC); On-site; USD 20,664,000 - 26,174,000; Part time

Job summary

FedEx Group in Charlotte is seeking a part-time Customer Service/Operations Associate to help customers with information, inquiries, problem resolution and sales of services. This is a non-driving role performing administrative tasks to support station operations.

The position requires a high school diploma or GED, ability to lift up to 50 lbs with assistance, proficient computer use, and good communication skills.

Qualifications

• High School Diploma/GED
• Ability to operate computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver packages of any weight above 50 lbs with appropriate equipment and/or assistance from another person.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• This is a non-driving position.
• Performs other duties as assigned.

Skills

Computer terminal

Communication skills

Lift 50 lbs

Education

High School Diploma/GED

Job description

Job Duties Monday through Friday 1630- 2045
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. This is a non-driving position. Performs other duties as assigned.

Minimum Education

High School Diploma/GED

Minimum Experience

None

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 lbs. Ability to maneuver

packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and communications skills.

Job Conditions

Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice bilingual
• Right to Work Notice English / Spanish