Sr Svc Agent/Non-Driver

Federal Express Corporation; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Federal Express Corporation in New York State is seeking a Full-Time Service Agent to provide accurate information and assistance to customers, respond to inquiries, and support station operations. This non-driving position emphasizes friendly service and efficient problem resolution.

The role requires a High School Diploma or GED, no previous experience, and the ability to lift up to 50 lbs and handle heavier packages with proper equipment.

Qualifications

• High School Diploma or GED required.
• Ability to operate computer terminal.
• Ability to lift 50 lbs and handle heavier packages with equipment.

Responsibilities

• Provide accurate information and assistance to customers and sell services.
• Perform administrative support for station operations and other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Package handling

Customer communication

Education

High School Diploma/GED

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. This is a non-driving position. Performs other duties as assigned.

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. This is a non-driving position. Performs other duties as assigned.

This is a Full-Time Service Agent Position

This position will be schedule Tuesday through Friday.

Approximate Shift Hours Are

Tuesday- Friday

1:00PM - 9:00 PM

Saturday

0830 - 4:00 PM

Approximate Shift Hours Are

Tuesday- Friday

1:00PM - 9:00 PM

Saturday

0830 - 4:00 PM

Minimum Education

High School Diploma/GED

Minimum Experience

None

Knowledge, Skills And Abilities

Ability to operate computer terminal. Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and communications skills.

Job Conditions

Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner.

Additional Details

For details on our comprehensive benefits,

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)