Sr Svc Agent/Non-Driver

Federal Express Corporation; Kirkland (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Federal Express Corporation is seeking a customer-focused team member to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and promote FedEx services at the station.

This non-driving, Monday–Friday position requires basic computer terminal operation, the ability to lift up to 50 lbs and handle packages, and strong interpersonal and communication skills to support daily station operations and perform additional duties as assigned.

Qualifications

• High School Diploma/GED required.
• No prior work experience required.
• Must be able to operate a computer terminal and communicate effectively.

Responsibilities

• Provide information and assistance to customers, respond to inquiries and resolve problems.
• Sell company services and perform administrative support for station operations.
• This is a non-driving position and other duties may be assigned.

Skills

Computer terminal

Lifting 50 lbs

Customer service

Interpersonal skills

Education

High School Diploma/GED

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. This is a non-driving position. Performs other duties as assigned.

Minimum Education

High School Diploma/GED

Minimum Experience

None

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and communications skills.

Job Conditions

Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Position will be Monday - Friday

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)