Sr Svc Agent/Non-DOT

FedEx Corporation; Ocala (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

FedEx Corporation in Ocala, Florida seeks a reliable Warehouse Associate to provide accurate information and assistance to customers, respond to inquiries, and support station operations. The role involves selling services, performing administrative tasks, and other duties as assigned to keep the facility running smoothly.

Candidates should have a high school diploma or GED, be able to operate a computer terminal, and lift up to 50 lbs with or without assistance.

Qualifications

• High School Diploma or GED required.
• Ability to operate computer terminal.
• Ability to lift 50 lbs with/without assistance.

Responsibilities

• Respond to customer inquiries and resolve problems.
• Sell company services and perform administrative tasks for station operations.
• Perform other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Customer communications

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)