Sr Svc Agent/Non-DOT

FedEx; Dothan (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

FedEx in Dothan, AL is seeking a part-time Customer Service Associate to provide accurate information to customers, respond to inquiries, resolve problems, and promote FedEx services. The role includes performing administrative tasks to keep the station operations running smoothly.

Qualifications include a High School Diploma or GED, ability to operate a computer terminal, lift up to 50 lbs with assistance, and strong communication skills.

Qualifications

• High School Diploma or GED is required.
• Ability to operate computer terminal.
• Good communication and interpersonal skills.
• Ability to lift up to 50 lbs with/without assistance as needed.

Responsibilities

• Provide accurate information and assistance to customers, including responding to inquiries and resolving problems.
• Sell FedEx services and assist with product knowledge.
• Perform administrative support tasks to keep station operations running smoothly.
• Other duties as assigned.

Skills

Customer service

Problem solving

Sales skills

Communication skills

Computer terminal

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

PT 20 hrs/ Tuesday - Saturday

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)