Sr Svc Agent/Non-DOT

FedEx Corporation; Avondale (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

FedEx Corporation in Georgia is seeking a customer-focused associate to provide accurate information and assistance to customers. The role includes handling inquiries, resolving problems, and selling FedEx services, while performing essential administrative tasks to keep station operations efficient.

The position requires basic computer terminal operation, the ability to lift and maneuver packages up to 50 lbs (with equipment or assistance as needed), and strong communication skills.

Qualifications

• Ability to operate computer terminal.
• Ability to lift 50 lbs. and maneuver packages above 50 lbs with equipment or assistance.
• Strong human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including inquiries, problem-resolution and selling of services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Operate computer terminal

Lift 50 lbs

Maneuver packages

Good communication

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)