Sr Svc Agent/Non-DOT

Federal Express Corporation; King of Prussia (PA); On-site; USD 25,000 - 36,000; Full time

Job summary

Federal Express Corporation in King of Prussia, PA is seeking a front-line associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and promote services. The role includes essential administrative support to keep station operations running smoothly.

Candidates should have a high school diploma, be able to lift up to 50 lbs, and communicate effectively. Starting wage is $22.30 per hour, with a Monday–Friday 7am–3pm schedule.

Qualifications

• Respond to customer inquiries and resolve issues.
• Sell company services and provide information.
• Provide administrative support for station operations.

Responsibilities

• Provide accurate information and assistance to customers.
• Respond to inquiries, perform problem-resolution, and promote services.
• Perform administrative support functions necessary for efficient station operations.
• Fulfilling other duties as assigned.

Skills

Computer literacy

Lift up to 50 lbs

Maneuver packages

Strong communication

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Pay

Starting wage is $22.30 / hour

Additional Details

Monday- Friday 7am-3pm

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)