Sr Svc Agent/Non-DOT

FedEx Logistics; Fargo (ND); On-site; USD 30,000 - 42,000; Full time

Job summary

FedEx Logistics is seeking a team member for a customer-focused role at our station. You will respond to inquiries, resolve issues, and sell company services while also handling essential administrative tasks to keep operations running smoothly.

The position emphasizes strong communication and the ability to manage responsibilities in a fast-paced environment, with standard daytime hours in a full-time schedule.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs; maneuver packages above 50 lbs with equipment or assistance.

Responsibilities

• Provide accurate information and assistance to customers, including responding to inquiries, resolving problems, and selling company services.
• Perform administrative support functions necessary for station operations.
• Perform other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Heavy package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Additional Details

Monday - Friday, 6:00am - 3:00pm

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)