Sr Svc Agent/Non-DOT

FedEx Corporation; Chester (Delaware County); On-site; USD 18,000 - 28,000; Full time

Job summary

FedEx Corporation in Chester, PA is seeking a customer service-focused team member to provide accurate information, answer inquiries, resolve issues, and promote FedEx services at the station.

You will perform administrative tasks, support daily operations, and handle heavy packages with appropriate equipment, working Monday through Friday 2:30 PM to 7:30 PM, with accommodations as needed.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver packages above 50 lbs with equipment/assistance.
• Good human relations and communications skills.

Responsibilities

• Respond to customer inquiries with accurate information and assist with problem resolution; promote FedEx services.
• Provide administrative support functions to ensure station operations run smoothly.
• Perform other duties as assigned to support daily workflow.
• Maintain professional conduct and customer-focused service at all times.

Skills

Computer terminal use

Lift 50 lbs

Move heavy packages

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Mon-Fri 1430-1930

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)